Return & Refund Policy

Thanks for shopping at easyrelieftool.com.au

If you are not entirely satisfied with your purchase, we're here to help.

If you are having issues with your product please contact us on +61 498 675 067 or via email on support@easyrelieftool.com.au and Keith will help with identifying/resolving any issues.

Returns

Please contact us first on +61 498 675 067 or via email support@easyrelieftool.com.au to arrange your return.

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit according to your card/account issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. 

Contact Us

If you have any questions on usage or how to return your item to us, please contact us on +61 498 675 067 or via email support@easyrelieftool.com.au.